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PLANNED ESSENTIAL MAINTENANCE: please read
-
We will be carrying out planned essential maintenance on this platform from Sunday, 17
th
November, through Monday, 18
th
November 2024.
During this time, the platform will be offline and you will be unable to redeem any Voucher Cheques.
Please ensure you have redeemed your Voucher Cheque(s) prior to this date or wait until 19
th
November, after the work is complete.
If your Voucher Cheque is due to expire on the 17
th
or 18
th
November, please ensure you have redeemed it in advance.
Thank you for your patience whilst we improve our services.
Important Message(s)
-
Our Customer Care Team will be in training all day from 11:30am on the 11
th
December. Not to worry! They will be back to support you on the 12
th
December from 9am.
Unfortunately
Dunelm
eVouchers will no longer be available to purchase from
17
th
September 2025
. The retailer apologises for any inconvenience caused. Please note that any previously purchased eVouchers can still be redeemed as normal with the retailer.
Unfortunately
Urban Massage
will no longer be available to purchase as of
3
rd
December 2025
. We apologise for any inconvenience this may cause. Please check out the catalogue where you can find alternative retailers to purchase instead.
We are here to help
-
We’re here to help you, and whilst our teams are working hard to answer as many calls and questions as we can, we’ve popped a few Frequently Asked Questions together for you. Please
check here
to see if your question can be answered before contacting us.
Problems logging in or wish to track an order?
Please
Contact us
Visit our
FAQs
support page
Download our
User Guide
01908 303 420