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PLANNED ESSENTIAL MAINTENANCE: please read
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We will be carrying out planned essential maintenance on this platform from Sunday, 17
th
November, through Monday, 18
th
November 2024.
During this time, the platform will be offline and you will be unable to redeem any Voucher Cheques.
Please ensure you have redeemed your Voucher Cheque(s) prior to this date or wait until 19
th
November, after the work is complete.
If your Voucher Cheque is due to expire on the 17
th
or 18
th
November, please ensure you have redeemed it in advance.
Thank you for your patience whilst we improve our services.
Important Message(s)
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Unfortunately we have been notified that a technical issue is currently preventing eVouchers opening for some users. This issue has been raised with the relevant team and is being looked into as a matter of urgency.
In the meantime, please try the following:
Switch between Wi-Fi and mobile data, as this may help the link load properly.
If a security warning appears, please select the "Safe" option – the links are secure and safe to access.
Try accessing the eVoucher periodically
Thank you for your patience, and please do not hesitate to get in touch if you have any further questions.
The Body Shop
is currently making some changes to their website which means that online redemption for eVouchers is temporarily unavailable. The retailer apologises for any inconvenience caused by this and endeavour to be back up and running in due course. Please note, The Body Shop eVouchers can still be redeemed instore.
Unfortunately
Boohoo
eVouchers are no longer available due to some technical changes to the product. The retailer apologises for any inconvenience caused.
Please note:
Boohoo
will honour all active gift cards for the full expiry term but after Thursday 24
th
April these cannot be redeemed in the normal way via the website or app, instead customers will need to contact
Boohoo
directly to redeem their gift card against an order.
Unfortunately,
Airbnb
is no longer available to purchase as of
06/05/2025
due to a product change. We apologise for any inconvenience this may cause. Alternatively, there are a variety of travel brands still available to choose from within the catalogue. Please note if you have an
Airbnb
eVoucher already this can still be redeemed with the retailer before expiry.
We are here to help
-
We’re here to help you, and whilst our teams are working hard to answer as many calls and questions as we can, we’ve popped a few Frequently Asked Questions together for you. Please
check here
to see if your question can be answered before contacting us.
Problems logging in or wish to track an order?
Please
Contact us
Visit our
FAQs
support page
Download our
User Guide
01908 303 420