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We are here to help
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We’re here to help you, and whilst our teams are working hard to answer as many calls and questions as we can, we’ve popped a few Frequently Asked Questions together for you. Please
check here
to see if your question can be answered before contacting us.
Important Message(s)
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The safety of our employees and clients remain our top priority, so whilst we get back up and running to fulfil requests for gift cards or vouchers, you may find a delay to our normal SLA in getting these through the post to you.
Reloadable card delivery information:
Please note that new reloadable card orders can take 3-5 working days to arrive due to the current COVID restrictions. Activations/top ups can take up to 72 working hours to load onto your reloadable card from date of activation/purchase.
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Visit our
FAQs
support page
01908 303 420