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We are here to help -
We’re here to help you, and whilst our teams are working hard to answer as many calls and questions as we can, we’ve popped a few Frequently Asked Questions together for you. Please check here to see if your question can be answered before contacting us.
Important Message(s) -
The safety of our employees and clients remain our top priority, so whilst we get back up and running to fulfil requests for gift cards or vouchers, you may find a delay to our normal SLA in getting these through the post to you.

Reloadable card delivery information: Please note that new reloadable card orders can take 3-5 working days to arrive due to the current COVID restrictions. Activations/top ups can take up to 72 working hours to load onto your reloadable card from date of activation/purchase.

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 Visit our FAQs support page
 01908 303 420