Please enter the Voucher or Cheque details
Voucher / Cheque number
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PLANNED ESSENTIAL MAINTENANCE: please read
-
We will be carrying out planned essential maintenance on this platform from Sunday, 17
th
November, through Monday, 18
th
November 2024.
During this time, the platform will be offline and you will be unable to redeem any Voucher Cheques.
Please ensure you have redeemed your Voucher Cheque(s) prior to this date or wait until 19
th
November, after the work is complete.
If your Voucher Cheque is due to expire on the 17
th
or 18
th
November, please ensure you have redeemed it in advance.
Thank you for your patience whilst we improve our services.
Important Message(s)
-
WHSmith
eVouchers have been removed and replaced with
TGJones
eVouchers.
WHSmith
have been acquired and are now under new ownership which have rebranded the stores to
TGJones
.
Please note that if you have purchased a
WHSmith
eVoucher and still are yet to redeem this, you can still redeem online via
TGJonesonline.co.uk
or in all
TGJones
high street stores until
28th June 2026
.
After this date they will only be redeemable in
WHSmith
stores in travel & hospital locations (excluding concessions, motorway service stations, London underground or franchise stores).
Full terms & conditions for
WHSmith
gift cards can be found
here
.
TGJones
eVouchers are now live and available to purchase!
We're sharpening our skills! Our Customer Care team will be in training on
Wednesday 22
nd
April
, but they'll be back on
Thursday 23
rd
April
to support with your query.
We are here to help
-
We’re here to help you, and whilst our teams are working hard to answer as many calls and questions as we can, we’ve popped a few Frequently Asked Questions together for you. Please
check here
to see if your question can be answered before contacting us.
Problems logging in or wish to track an order?
Please
Contact us
Visit our
FAQs
support page
Download our
User Guide
01908 303 420